If the product is defective, damaged, or does not match its description on the product page, we will provide a replacement or a refund. For more details, please review ourrefund policy.

It depends—if your order hasn’t shipped yet, we can certainly make changes. If it has already been shipped, we’ll do our best to assist you to your satisfaction. Please reach out through ourcontact page for further assistance.

Yes, we offer free shipping across Australia and New Zealand within 4-7 business days. In case of any delay, we’ll keep you informed. If you don’t hear from us, feel free to reach out via email, and we’ll respond promptly. Contact ushere.

No, you won’t need to pay any customs or taxes. everything is included, and you’ll only pay the amount shown at checkout.